Ratings & Reviews
Resident Reviews
|Recommended: YesThis is my first apartment, and I absolutely love it There is plenty of closet and bathroom space, as well as room in my bedroom. I believe my room is the smallest in my unit, but it still feels like more than enough room for me.
If any issues arise, it is super easy to submit work orders, and maintenance is totally on it and they're super nice . The NSH shuttle is a wonderful service, and the mail room is nice.
My only complaint is that the walls are thin in our unit, so I head everything, and everyone can hear most things from our rooms, but I got used to that really quick.
|Recommended: YesI’ve lived here for the last three years and absolutely loved it. New ownership has come in and are making huge improvements to the property. The leasing staff are always friendly and helpful, and managers do their best to make you feel comfortable in your new home.
response from property -Hello, Aryon
Thank you for your review. We love to hear from our residents about their experiences with us. As a staff, we strive to provide friendly and professional service and we are happy to hear we have done that for you. Thank you for being apart of our community.
Warmest Regards,
Northside Hills Management Team
|Recommended: YesExcellent place — People in leasing office are very helpful and friendly
On behalf of our entire team, thank you. We love hearing about our awesome staff, they work extremely hard to provide a great experience for our current and future residents.
Best Regards,
The Northside Hills
Management Team.
|Recommended: YesGreat place to stay — Just moved to Morgantown and first time renting an apartment. Rental process was pretty simple, friendly staff and tour guide. discount for doing tour at the time
Apartment itself is great, with utilities bundled in with rent price, great internet too. I rarely use the free cable, but it's there.
Very quiet community for the most part, only time I really hear my neighbors is when the people above me are walking in the living area wood floors the other areas carpeted I don't really hear them. Sometimes I hear yelling from them or other neighbors through the walls ceiling but it's rare.
Biggest annoyance is people letting their dogs bark continuously during the day, mostly quiet at night. I work from home a lot so during the day it's disturbing.
My other complaint would be neighbors with dogs never pick up after their dogs while walking them in the parking lot outside, so you have to be careful not to step in dog poo.
I've had to put in one maintenance request while here and it was quickly fixed.
Office staff have always been nice and friendly to me also with any questions during my stay.
One of my favorite things at the office is the package concierge when you get deliveries, they go into a secure storage box that only the resident has access too. So the delivery just doesn't sit in front of my apartment door all day.
Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home.
Best Regards,
The Northside Hills
Management Team.
|Recommended: YesNice place to live overall — It’s great for the price and I have enjoyed my time living here.
Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home.
Best Regards,
The Northside Hills
Management Team.
|Recommended: YesBurglaries — Only thing I would suggest is cameras due to all the strangers walking at night and going in peoples cars you can ask any resident here including your Maintence that live on the property it’s unsafe we strange men and woman lurking in hallways but besides that an awesome place to live I suggest all the time but carry mase
Hello, We thank you for taking the time of expressing your concerns. Please reach out to us directly so we can discuss any other issues you may have. We are here for our residents. Have a great day!
Your Northside Hills
management team.
|Recommended: YesPretty good for price — location is pretty great
On behalf of our entire team, thank you. We love hearing about our residents enjoying our amazing location! Our team works extremely hard to provide a great experience for our residents.
Best Regards,
The Northside Hills
Management Team.
|Recommended: YesGreat office, okay housing — Office is great, people are willing to work. Apartments are not perfect, but they are workable.
Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home.
Best Regards,
The Northside Hills
Management Team.
|Recommended: YesGreat except the Transportation problem — its amazing overall but the only problem is Transportation, as the last shuttle runs at 3.40 and since i do not have a car i can't go anywhere. But other than that the apartment is good and maintenance is on time.
Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home aside from the transportation issue We would like to hear from you so we can address your concerns and work on a solution together
Best Regards,
The Northside Hills
Management Team.
|Recommended: YesReview about Shuttle service — If the numbers of shuttle rides can be increased till at least 6 pm that will be great.
Thank you for taking the time to leave us this review. We are deeply saddened to hear that we didn't get you the 5-star experience we strive to give every resident. We want to make this right, please reach out to us so we may further discuss your review.
Best Regards,
The Northside Hills Management Team.
|Recommended: YesGreat location, great people — It's great depending on the kind of unit you get. I currently live in a 3x3 and I love it because I have a walk-in closet. Maintenance it usually quick, and the staff at the leasing office are amazing.
Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home.
Best Regards,
The Northside Hills Management Team.
|Recommended: YesReview — It's quiet, for the most part. It's a college apartment so some noise is to be expected.
Thank you for your review. We're glad that you have not had any problems with noise while residing in our community. We strive to sustain a peaceful community. If you would like to leave more feedback, we would be delighted to hear from you. Email us at leasing@hpinorthsidehills.com.
- The Northside Hills Management Team.
|Recommended: YesReview of the property — Nice management, nice maintenance, and pretty friendly atmosphere
Thank you for your kind words. We're happy to hear that you've enjoyed the atmosphere of our apartment community. We aim to provide our residents with superior customer service. If you have any other comments, please call us at (304) 599-8200!
-The Northside Hills Management Team.
